1. Establish all the ideas of serving users, do business in a civilized manner, and treat customers politely; 

2. Receive customers coming to the factory enthusiastically, and do a good job in negotiating orders and signing contracts; 

3. Do a good job in user calls, letters, and visits, and try to meet user requirements; 

4. Conduct market research regularly to provide the company with marketable market information; 

5. Correct business style, treat users coming to the factory with sincerity, and do not deceive or conceal; 

6. Do a good job in ordering and delivery of goods in the factory.

1. The contract management has group leaders and managers; 

2. The unified contract printed by the Industrial and Commercial Bureau must be used; 

3. Establish contract files and improve archive management; 

4. Unify contract numbers. Salesmen must file numbers when taking contracts out, and whoever has problems will be responsible; 

5. The signing of a contract must be carried out in accordance with the Party’s policies, laws and relevant provisions of the Economic Contract Law; 

6. The contract of this factory is not transferred or used privately from outside the factory, and if the losses are caused, they are responsible; 

7. The contract signing must fully fulfill its obligations in accordance with the contract provisions, do a good job in service, and make the users satisfied.

1. To do a good job in after-sales service, it is necessary to clearly define the division of responsibilities;

2. Deliver the goods in full and on time as required by the user in accordance with the contract;

3. Arrange technicians in a timely manner to install and test the machines for users, and train technicians on their behalf;

4. We should frequently visit users, listen to their opinions, improve our work and further perfect the after-sales service;

5. For the quality issues raised by the user's future representatives in their letters, they should be resolved promptly to achieve user satisfaction as soon as possible;

6. For all users who come to the factory to purchase spare parts, we should ensure the quality and quantity and solve the problem as soon as possible;

7. Set up a hotline with 24-hour on-duty service to promptly answer inquiries.